Meal Help
Learn how to order food, track delivery, and rate your experience.
- How to place an order
- Delivery and pickup options
- Contact support for help
User Guide
How Meal Works
Everything you need to know — right here.
1 Getting Started
Order homemade meals from local home chefs (Bhabi). Fresh, authentic Bengali food delivered to your door.
- 1. Create a Khansland account (free) or log in with your existing account.
- 2. Visit Meal from the homepage or navigate directly.
- 3. Explore the features and start using the platform.
2 Ordering Food
Browse available Bhabi chefs, view their menus, and place your order.
- Check chef ratings and reviews before ordering.
- Add items to cart and select delivery time.
- Track your order in real-time after placing it.
3 Reviews & Ratings
After receiving your meal, rate the food and service. Your reviews help other customers choose.
- Rate food quality, portion size, and delivery speed.
- Leave honest written reviews.
- Bhabi chefs with higher ratings appear first in search results.
4 Troubleshooting
Page is not loading or showing errors
Try refreshing the page. If the issue persists, clear your browser cache or try a different browser. Contact support if the problem continues.
I cannot log in to my account
Make sure you are using the correct email and password. Try resetting your password. If you registered with a phone number, use that instead.
I want to delete my account
Go to your main Khansland profile settings. Deleting your Khansland account removes all data across all platforms.
5 Frequently Asked Questions
Is Meal free to use?
Yes, creating an account and basic features are free. Some premium features may require payment.
How do I contact support?
Use the Contact Support button below or email us at hello@khansland.com.bd. We reply within 24 hours.
Is my data safe?
Yes, we take data security seriously. Your information is stored securely and never shared with unauthorized third parties.
Can I use Meal on mobile?
Yes, all Khansland platforms are fully responsive and work on any device — phone, tablet, or desktop.
Still need help?
Our team speaks Bangla and English. We usually reply within 24 hours.
